Office Policies

PAYMENT: Payment is expected at the time of your appointment in the form of cash, check, Visa, Master Card, or DiscoverChecks returned for insufficient funds will be assessed a $20.00 fee for processing. Gratuities are not expected. If you were pleased with the service, please recommend us to your family and friends.

LATENESS: Please call if you know you are running late.If you arrive late for your scheduled appointment, you will receive treatment for the remaining time.  If the schedule permits, some accommodation may be possible.

CANCELLATIONS: Unexpected things happen, and sometimes it’s impossible to keep an appointment.  In the event that you need to cancel your appointment, a 24 hour advance notice is required.  A $40.00 charge will be made to you if less than 24 hour notice is given.  A $60.00 charge will be made to you if you fail to show up for your appointment.  The fee must be paid before or at the time of your next scheduled appointment.  Remember, your time was reserved especially for you.   

ILLNESS: If you are sick or have a cold, please call to reschedule your appointment.

MASSAGE DURATION: A 60 minute massage time includes dressing and undressing. The actual hands on time will be approximately 55 minutes (~25 minutes for a half-hour massage, 1 hour and 25 minutes for a one and one-half hour massage).

Appropriate Behavior: Massage services provided by the therapist are solely for the purpose of therapeutic muscle relaxation.  It is inappropriate to solicit or request contact or conduct of a sexual nature from the massage therapist at any time.  This kind of behavior is not tolerated and will result in the immediate cessation of the massage session and permanent exclusion from this place of business. During the massage session the client will be discreetly draped with a sheet, blanket or towel to respect modesty.  Intoxication of any kind is a contraindication to bodywork.  Please refrain from drinking alcohol or being under the influence of any substances or the session will be terminated and you will be responsible for the full cost of the session.  We reserve the right to refuse service to any person.

AGE POLICY: If you are under the age of 18, an adult must be present in the office area at all times during the massage.

CONFIRMING APPOINTMENTS: It is my policy to only confirm appointments for new clients on their initial visit.  If you require a confirmation call the day before your scheduled appointment, please let me know.

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